Terms & Terms & Conditions

1 General Terms

Terms & Conditions hai77 This constitutes a legal agreement between the platform (hai77.win) and its users. All services, games, promotions, and bonuses offered by hai77 are governed by these terms and conditions.

Hai77 reserves the right to update these terms and conditions, in part or in full, at any time. Continued use of the platform after any changes constitutes your acceptance of the updated terms. We recommend reviewing this page regularly.

Hai77 is an internationally licensed online gaming operator. All operations are conducted in accordance with applicable laws and regulations. Content provided on the platform is for entertainment purposes only and does not constitute financial or professional advice.

2 Account Register

A personal account must be created before accessing any services on hai77. The following terms apply at registration:

• Each person only One Account Only Only one account per person is permitted. If multiple accounts are found under the same individual, all accounts will be closed and deposited funds may be forfeited.
• All information provided at registration must be accurate, complete, and up to date.
• Your name, date of birth, mobile number, and payment details must all be accurate.
• The account holder is solely responsible for keeping their password and login credentials confidential.
• Accounts may not be transferred to or shared with any other person.
• If you suspect any unauthorized access to your account, contact hai77 support immediately.

3 Age & Eligibility

To open an account with hai77, you must be at least 18 years of age or older or older. The use of gaming platforms by minors is strictly prohibited. hai77 is committed to protecting minors.

• Age verification details must be provided at the time of registration.
• Government-issued ID may be requested to verify age in cases where it is in doubt.
• Accounts registered with a false age will be terminated immediately.
• Citizens of countries where online gaming is prohibited are not permitted to use hai77.

4 Deposits & Withdrawals

Deposits and withdrawals on hai77 are currently available via Mobile Banking, Nagad, and Rocket. Please keep the following payment terms in mind:

• Minimum Deposit Amount BDT 200।
• Minimum Withdrawal Amount BDT 500।
• Withdrawals can only be made to the same payment method used for the deposit.
• Withdrawals are typically processed within 1–24 hours.
• Withdrawals over BDT 10,000 may be held until KYC verification is complete.
• Your bank or mobile banking provider may apply their own charges during deposits or withdrawals.
• Hai77 may place a transaction on hold for verification if it appears suspicious.

5 Bonus Terms

Hai77 offers a variety of bonuses and promotions. Each bonus comes with specific terms that must be read before acceptance. General bonus terms:

• Bonus funds cannot be withdrawn directly — specific wagering requirements must be met first.
• The wagering requirement for the welcome bonus is generally Deposit + Bonus x 15–30 times applies.
• Each bonus has a set expiry period. If the wagering requirements are not met within the specified timeframe, the bonus will be forfeited.
• Multiple bonuses cannot be active at the same time unless stated otherwise in the promotion.
• If bonus abuse is detected, the bonus may be voided and the account suspended.
• Hai77 reserves the right to modify, suspend, or cancel any bonus offer at any time.

6 Gaming Rules

All games on the hai77 platform are powered by third-party game providers. Terms relating to gaming:

• All game outcomes are determined by RNG (Random Number Generator) technology, making every result completely random.
• If a game is interrupted due to a technical issue, hai77 may cancel the relevant round or offer the option to replay it.
• In the event of a dispute over a Live Casino game result, the video log record will serve as the final and definitive evidence.
• Hai77 is not responsible for losses on active bets caused by internet disconnection.
• Exploiting any bugs or glitches in the game software is strictly prohibited.

7 Prohibited Activities

The following activities are strictly prohibited on hai77 and will result in account closure:

• Creating multiple accounts or using a third-party account.
• Bonus abuse — such as attempting to claim the same bonus more than once.
• Using automated bots, scripts, or software to play games.
• Account hacking, phishing, or any form of cyber fraud.
• Using the platform for money laundering or any form of illegal financial transactions.
• Attempting to collude with other players to influence outcomes.
• Registering with false information or committing fraud during the verification process.

8 Account Closure & Suspension

Hai77 reserves the right to suspend or permanently close accounts in the following circumstances:

• If evidence of a terms and conditions violation is found.
• False information detected during KYC verification.
• Extended inactivity (typically more than 12 months).
• At your own request — via self-exclusion or account deletion.
• By order of a court or regulatory authority.

If an account is closed with a remaining balance and no terms have been violated, funds will be returned. If closure is due to a breach of terms, the balance may be forfeited.

9 Limitation of Liability

Hai77 is not liable for the following:

• Loss of game progress or transactions due to internet disconnection.
• Delays or errors caused by third-party payment services.
• Issues arising from the user's own device or network.
• Account losses resulting from a user's own negligence in exposing their password.
• Personal, family, or financial problems resulting from gaming addiction.

That said, hai77 always strives to resolve issues fairly. If you have a complaint, please reach out to our support team — we will do our best to find a solution.

10 Changes to Terms & Legal Matters

Hai77 may update these terms and conditions at any time. Where changes are significant, notice will be posted on the website or sent through your registered contact details.

• Continued use of the platform after updated terms are published will be considered acceptance of the new terms.
• Any disputes arising under this agreement will first be addressed through negotiation.
• These terms and conditions are governed by international gaming law.