Privacy Policy

Protecting your personal information is our top priority at hai77. On this page, we clearly explain what data we collect, why we collect it, and how we keep it secure.

Last Updated: January 2026

We value your In Protecting Your Privacy Committed

Hai77 believes your data belongs to you. We uphold your privacy through six core principles.

SSL Encryption

All your data is protected with 256-bit SSL encryption. Whether in transit or on our servers, no third party can access your information under any circumstances.

Minimal Data Collection

We only collect information that is strictly necessary to provide our services. We do not request or store anything beyond that.

Not Sold to Third Parties

Your personal information is never sold. Sharing data with advertisers or for any commercial purpose is strictly prohibited.

Data Minimization

Data is deleted once it is no longer needed. We do not retain information longer than necessary — that is our policy.

Your Control

You may view, correct, or request deletion of your information at any time — simply contact our support team.

International Standards

Hai77's Privacy Policy is drafted in accordance with international data protection standards and is reviewed on a regular basis.

Important: By using hai77.win, you agree to this Privacy Policy. We never use your information without your consent.

1 Introduction

Hai77 takes your privacy seriously. This Privacy Policy explains in detail what information we collect when you use our platform, how we use it, and the circumstances under which it may be shared with third parties.

Our goal is full transparency. Whether you are opening an account, playing games, or contacting our support team on hai77 — your privacy is protected at every step. This policy is written in plain language so you can understand every detail with ease.

2 What We Collect

Hai77 collects three types of information — directly provided, automatically collected, and received from third parties.

Data Type Example Methods of Collection
Identity Information Name, date of birth, national ID number Provided by you at the time of registration
Contact Information Mobile number, email address For registration and support communications
Financial Information Mobile Banking/Nagad number, transaction history During Deposits & Withdrawals
Device Information IP address, browser, operating system Logged automatically
Gaming Data Betting history, win/loss records Automatically during game sessions
Cookie Information Session tokens, preference settings Via browser cookies

3 Why We Collect Data

Hai77 uses your information for the following legitimate purposes:

  • Account Management: For registration, login, and profile updates.
  • Service Delivery: To manage gameplay and process deposits and withdrawals.
  • KYC Verification: To prevent fraud and verify age.
  • Customer Support: To address your complaints and inquiries.
  • Security Monitoring: To detect and prevent suspicious activity.
  • Promotions: To send you relevant offers, with your consent.
  • Legal Obligations: To comply with applicable laws and regulations.

Our Commitment: Your information will not be used for any purpose beyond those stated above. Your explicit consent will always be obtained before using your data for marketing.

4 Where Your Data Goes — Sharing Policy

Your information is never sold. However, limited data may be shared in specific circumstances:

  • Payment Providers: With mobile banking services such as Mobile Banking, Nagad, and Rocket — for transaction processing purposes only.
  • Game Provider: Minimum data required to manage gameplay.
  • Law Enforcement: Upon a valid order from a court or regulatory authority.
  • Audit Firm: For license renewal and compliance purposes — subject to agreement.

Please Note: Before sharing any information with third parties, we enter into strict confidentiality agreements with them. They may only use the information for the specified purpose.

5 Cookie Policy

Hai77 uses cookies on its website to improve your browsing experience. We use the following types of cookies:

  • Essential Cookies: For maintaining login sessions and security — the site cannot function without these.
  • Performance Cookies: To monitor site speed and stability.
  • Preference Cookies: To remember your language and display preferences.
  • Analytics Cookies: To understand which pages are most visited — without collecting any personal information.

You can disable cookies from your browser settings. However, turning off essential cookies may affect certain features of the site.

6 Data Retention Period

We do not retain data longer than necessary. General guidelines:

  • Active Accounts: Your information is retained for as long as your account remains active.
  • Closed Accounts: Retained for up to 5 years after closure for legal purposes.
  • Transaction Records: Up to 7 years, in accordance with financial regulations.
  • Support Conversations: 1 year after the issue is resolved.
  • Log Files: 90 days following a security review.

Request to Delete Information: Unless required by law, you may request deletion of your data at any time. We will complete the process within 30 business days.

7 Your Rights

Under this Privacy Policy, you have the following rights:

Right to Access Information

You may request to know what information hai77 holds about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

You may request deletion of your data unless a legal obligation requires us to retain it.

Right to Restrict Processing

You may request that we stop using your information for specific purposes.

Right to Data Portability

You may request your data in a readable, portable format.

Right to Object

You may object to the use of your information for marketing or analytics purposes.

8 Protection of Minors

Hai77 is not intended for anyone under 18. We do not knowingly collect information from minors. Age is verified at registration, and accounts cannot be created by those under 18.

If we are notified that a minor has created an account, that account will be immediately closed and all associated data will be deleted.

A Note for Parents: If your child has accidentally created an account, please contact our support team. We will act promptly.

9 Policy Changes

Hai77 may update this Privacy Policy at any time. When significant changes are made:

  • A notice will be posted on the website's homepage.
  • You will be notified via SMS or email to your registered mobile number.
  • The effective date of any updated policy will be clearly stated.

Continued use of the platform after any changes will be considered your acceptance of the updated policy. We recommend visiting this page regularly to stay informed.

10 Contact

For any questions, complaints, or requests regarding this Privacy Policy, please get in touch with us. Our data protection team aims to respond within 72 hours.

Email: [email protected]
Support: [email protected]
Responses are typically provided within 24–72 hours.

Welcome to a Safe and Trusted Platform

Your data is safe at hai77. Register now and enjoy Bangladesh's best online gaming experience with complete peace of mind.

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